Cookie Policy

Last updated: 2025-12-12

This Cookie Policy explains how Orca Crew Services B.V. (“we”, “us”, “our”) uses cookies and similar technologies on the website orca-crew.com. It describes what cookies are, which cookies we use, why we use them, and how you can manage your cookie preferences.

Our website uses cookies to improve functionality, analyse traffic, enhance user experience, and support marketing activities. The use of cookies is governed by the General Data Protection Regulation (GDPR) and applicable Dutch and EU cookie laws.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. They help the website function properly, remember your preferences, analyse performance, and personalise content.

Cookies may be:

• Session cookies – removed when you close your browser.

• Persistent cookies – stored for a predetermined period.

• First-party cookies – placed by our website.

• Third-party cookies – placed by external services such as Google or Meta.

2. Who Controls Cookies on This Website?

The data controller is:

Orca Crew Services B.V.
Oostperkweg 25, 4332SB Middelburg
The Netherlands
Email: crewing@orca-crew.com

Cookie consent and management are provided through the Complianz cookie management platform, which gives users full control to accept or reject specific categories of cookies.

3. Types of Cookies We Use

3.1. Strictly Necessary Cookies (Essential)

These cookies ensure the basic operation of the website and cannot be disabled.
They include:

• Security and session cookies

• Cookie consent management cookies (Complianz)

• Navigation and page-loading stabilisers

Purpose: Ensure the website loads correctly and remains secure.
Legal basis: Legitimate interest.

3.2. Functional Cookies

These cookies allow the website to remember your preferences and provide enhanced functionality such as:

• Language settings

• Display preferences

• User experience customisation

Legal basis: Your consent.

3.3. Analytics Cookies

We use Google Analytics to understand how visitors use our website and to improve performance.

Data collected may include:

• IP address (anonymised where applicable)

• Device type

• Browser information

• Pages visited

• Session duration

• Interaction behaviour

Retention periods (standard settings):

• Google Analytics cookies: up to 24 months

• GA session cookies: up to 24 hours

Legal basis: Your consent.

3.4. Marketing & Advertising Cookies

These cookies collect information to personalize advertising, measure campaign effectiveness, and create retargeting audiences.

The following tools place marketing cookies:

Meta Pixel (Facebook/Instagram)

Used for:

• Remarketing

• Measuring engagement

• Tracking conversion events

Standard retention: 90 days (Meta Pixel).

LinkedIn Insights Tag

Used for:

• Website audience analytics

• Conversion tracking

• LinkedIn advertising optimisation

Standard retention:

• LinkedIn cookies: up to 180 days

• Analytics cookies: up to 30 days

Google Ads remarketing (future use)

While not in use today, we may implement Google Ads remarketing in the future.
If implemented, Google Ads cookies typically last between 30 days and 540 days depending on advertising features used.

Legal basis: Your consent.

3.5. Performance Cookies (if implemented in the future)

These cookies measure and optimise website performance (e.g., loading speed, server response times).
If activated, we will update this policy accordingly.

3.6. Third-Party Embedded Content Cookies

When you interact with embedded services, those providers may place their own cookies on your device. This may occur with:

• YouTube videos

• LinkedIn embedded content

• Instagram or Facebook embeds

• Google Maps

These cookies function only when you interact with or load such embedded content.

4. Managing Your Cookie Preferences

Visitors can accept, reject, or customise cookie settings at any time using the Complianz cookie banner displayed on the website.

You may:

• Accept all cookies

• Reject non-essential cookies

• Manage cookie categories individually

You can also adjust browser settings to refuse cookies or delete existing ones.

For more information:

• Google Analytics Opt-out: https://tools.google.com/dlpage/gaoptout

• Meta privacy settings: https://www.facebook.com/privacy

• LinkedIn privacy settings: https://www.linkedin.com/psettings/

Rejecting some cookies may impact website functionality or personalization.

5. International Data Transfers

Certain third-party tools used on the website may transfer your data outside the European Economic Area (EEA), including to the United States, particularly:

• Google

• Meta Platforms

• LinkedIn Corporation

• MailChimp (for newsletters, if integrated)

Where transfers occur, we rely on:

• Standard Contractual Clauses (SCCs)

• EU–US Data Privacy Framework compliance

• Additional safeguards where legally required

6. Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technologies, services, or legal requirements. The latest version will always be available on orca-crew.com.

7. Contact Us

For questions about this Cookie Policy or your privacy rights, contact:

Orca Crew Services B.V.
Email: crewing@orca-crew.com